Who is responsible for processing your data?

Owner of the website: ETRON APLICACIONES INDUSTRIALES, S.L.

CIF: B20690319

Registration Data: Registered in the commercial register of Gipuzkoa - VOLUME 1808 - BOOK 0 - SHEET 181 - SECTION 8 - SHEET SS-17326 - REGISTRATION 1ª.

Address: Pol. ZUBIONDO 3-B 3, 20120 Hernani (Gipuzkoa) España

Phone: +34 943 37 10 83

Email: etron@etron.es

What kind of data do we process?

Depending on the products, services or functionalities we will treat some data or others. These data will be the following:

• Identification data (for example: Name, Surname, Language, Country...)
• Connection and navigation data (In case you interact with us from your mobile phone)

Remember that, when we ask you to fill in some personal data (to give you access to some functionality or service of the web), we will mark some fields as obligatory, since they are data that we will need to be able to give you the service or to give you access to the functionality in question.

If these data are not provided, it is possible that you will not be able to complete your registration as a user and that you will not be able to enjoy the services or functionalities offered by the website itself.

For what purpose do we process your personal data?

Depending on the use you make of our website, we will treat your personal data for the following purposes:

• To deal with requests made through the Customer Service channels.
• Usability and quality analysis for the improvement of our services (cookies). If you access our website, we will process your browsing data for analytical and statistical purposes, i.e. to understand how users interact with our website and thus be able to make improvements to it.

What is the legitimacy for the processing of your data?

The legal basis that allows us to treat your personal data also depends on the purpose for which we treat them, so we will find different legal bases.

• Customer Service We consider that we have a legitimate interest in attending to the consultations. We understand that the processing of these data is also beneficial since it allows us to resolve the doubts raised.
• Usability and quality analysis (cookies) We need your consent to analyze the usability of our website and the degree of user satisfaction as we understand that the processing of these data is also beneficial.

How long will we keep your data?

The duration of data storage will depend on the purposes for which we process it, as explained below:

• Customer Service We will process your data for as long as it is necessary to deal with your request or inquiry.
• Usability and quality analysis (cookies) Your data will be used for as long as it is necessary to view the content of the website correctly.

Will we share your data with third parties?

To comply with this Privacy Policy, it is necessary that we give access to third parties who support us in the services we offer:

• Technology service providers.
• Suppliers and partners of logistics, transport and delivery services.
• Providers of services related to customer care.
• Suppliers and collaborators of services related to marketing and advertising.

What are your rights when you give us your details?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.

You can exercise them free of charge by sending us one e-mail to our address etron@etron.es, simply indicating the reason for your request and the right you wish to exercise.

Regardless of the purpose or the legal basis, you will have the right to:

• Request the rectification of your personal data. Remember that if you are a web user, you can also request that your personal data be modified or updated. In any case, please note that by actively providing us with your personal data in any way, you guarantee that it is true and accurate, and agree to notify us of any changes or modifications. Any loss or damage caused to the website will be the responsibility of the user. Remember that, as a general rule, you should only provide us with your own personal data, not those of third parties.
• Request that we delete your data to the extent that it is no longer necessary for the purpose for which we need to process it as we have previously informed you, or that we no longer have the legitimacy to do so.
• Request that we limit the processing of your data, temporarily suspend it, or keep it longer than necessary.

If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.

When the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.

If you wish to make use of any of your rights you can contact us by sending an email to our address etron@etron.es. Please remember to provide as much information as possible about your request. Please note that we may need to ask you for more information to confirm your identity, such as copies of a document proving your identity.

Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular the Spanish Data Protection Agency (https://www.aepd.es/).

Changes in this policy

We can modify the Privacy Policy at any time. If the change is significant, it will be notified via email. In any case, we will suggest that you review this Privacy Policy from time to time for any future changes. Cookies are identifiers that we send to your computer's hard drive. Their purpose is to identify the type of browser and to determine the type of services that the website in question will offer.

Information about cookies

We use cookies and similar devices to make it easier for you to navigate the site, to learn how you interact with us. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.

COOKIES POLICY

Cookies definition

Cookies are identifiers that we send to your computer's hard drive. Their purpose is to identify the type of browser and to determine the type of services that the website in question will offer.

How to disable cookies in major browsers

All modern browsers allow you to change cookie settings. These settings are usually found in the 'options' or 'Preferences' of your browser's menu.

To access the cookie settings menu in each of the major browsers go to:

• Microsoft Edge:Settings -> Privacy and security -> Cookies. For more information, you can consult the Microsoft support website [https://support.microsoft.com/es-es/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy]
• Firefox:Settings -> Privacy and security -> Custom -> Cookies. For more information, you can consult the Firefox support website [https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias]
• Chrome:Settings -> Advanced settings -> Privacy and security -> Website settings -> Cookies. For more information, you can consult the support website of Chrome [https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&;hl=es]  Safari:Preferences -> Privacy -> Cookies. For more information, you can consult the Apple support website [https://support.apple.com/es-es/guide/safari/sfri11471/mac]

Cookie Settings

What happens if Cookies are disabled?

Some features or services will be disabled.